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Best Mountain Resort

Crédits : Lizzie Gomes. Translation: Jill Harry. Photo: RR

Face-to-face with Géraldine Bestenheider

The Manageress of L’Étrier opens the doors to her residence where everything has been designed for the well-being of both adults and children, even the very youngest!
How would you describe L’Étrier to those not yet lucky enough to have stayed here?

It is a 4-star family hotel where everyone feels wonderfully at ease. Families always find an opportunity to spend time together, whether in our traditional restaurant, by the fireside in our lounge area, in our spa or playrooms.

What is most important to you to ensure that your guests really enjoy their stay?

That they manage to relax as soon as they set foot in the hotel. When arriving from afar or travelling with children and pets, it can be rather complicated. Here, we want our guests to feel right at home, with no stress!

What kind of culinary experience is offered in the restaurant Le Fer à Cheval?

Authentic enjoyment. The restaurant is very cosy with a chimney nook and beautiful timberwork. We have a menu that highlights local products, such as Alpine cheeses served as “raclette” or “fondue”. Dining is seen as a delightful experience offering precious moments of sharing.

What is special about the lounge area?

I like to call it the “grand salon” as it is 200 sq.m, though despite this impressive size, it remains very warm with its cocktail bar and large fireplace. Guests can relax here after their activities in the resort, and eat here at all times of day. Everything is designed for guests to eat well without having to wait too long or spend too much time at table.

What is your long-term vision for L’Étrier?

We want to develop the family aspect even further, with a concept for a nursery. And to extend our wellness offer dedicated to children, with specific saunas, for example. 

Welcome to the world of Best Mountain Resort hotels for an unforgettable stay in Crans-Montana.

To call Reception, contact the Concierge or make a reservation, please click on the bell.

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